[AG-TECH] Re: Bridges for Tokyo .. call for help

[Derek Piper <dcpiper@xxxxxxxxxxx>]

	As more info, the last few lines in the AG2 log file at least are:


04/07/07 07:47:52 2532 VenueClient     venueclient.py:805 DEBUG 
EnterVenue; url=https://iri-av.informatics.indiana.edu:8000/Venues/default
04/07/07 07:47:53 2488 NodeService     agnodeservice.py:715 INFO 
NodeService.GetCapabilities
04/07/07 07:47:53 2488 NodeService     agnodeservice.py:256 INFO 
NodeService.GetServices
04/07/07 07:47:53 4024 ServiceManager     agservicemanager.py:399 INFO 
AGServiceManager.GetServices
04/07/07 07:47:54 2532 VenueClient     venueclient.py:705 DEBUG 
EnterVenue: Invoke venue enter
04/07/07 07:48:20 2532 EventClient     eventclient.py:107 ERROR Couldn't 
connect to event service.
Traceback (most recent call last):
  File "C:\Python23\lib\site-packages\AccessGrid\EventClient.py", line 
104, in __init__
    self.sock.connect(location[0], location[1], attr)
  File "C:\Python23\lib\site-packages\pyGlobus\io.py", line 671, in 
connect
    raise ex
GSITCPSocketException: a system call failed (Unknown error)
04/07/07 07:48:20 2532 VenueClient     venueclient.py:866 ERROR 
EnterVenue: failed
Traceback (most recent call last):
  File "C:\Python23\lib\site-packages\AccessGrid\VenueClient.py", line 
837, in EnterVenue
    self.__EnterVenue(URL)
  File "C:\Python23\lib\site-packages\AccessGrid\VenueClient.py", line 
754, in __EnterVenue
    self.venueState.uniqueId)
  File "C:\Python23\lib\site-packages\AccessGrid\EventClient.py", line 
108, in __init__
    raise EventClientConnectionException
EventClientConnectionException
04/07/07 07:48:20 2532 VenueClient     venueclientui.py:1925 DEBUG 
bin.VenueClient::EnterVenue: Enter venue with url: 
https://iri-av.informatics.indiana.edu:8000/Venues/default
04/07/07 07:48:20 2532 VenueClient     venueclientui.py:1938 DEBUG 
warningString:


Derek Piper wrote:
>     Hi all,
>
>     I have a participant in Tokyo, Japan that is trying to connect to an 
> AG3 venue (on the NCSA lobby no less). They don't see any bridges listed 
> at all. It would be nice if it were possible to manually add a bridge, 
> but sadly not. Does anyone know why there might not be bridges available?
>     Also, they cannot connect to the NCSA lobby via AG2, nor to either 
> of my venue servers with either AG2 or AG3. We've been able to Skype 
> call, so basic network connectivity doesn't seem to be at fault.
>     Any hints would be appreciated. :)
>
>     Derek

--
Derek Piper - dcpiper@xxxxxxxxxxx - (812) 856 0111
IRI 323, School of Informatics
Indiana University, Bloomington, Indiana