Re: [AG-TECH] certificate

["Thomas D. Uram" <turam@mcs.anl.gov>]

Which platform are you using?  Which version of the AG software?
Certificate management has an option for using a proxy server;
are you using one?

You could look in the VenueClient.log file for a hint as to why.
You'll find it in %APPDATA%\AccessGrid\Logs on Windows, or
in ~/.AccessGrid/Logs on linux and osx.  If there's not a
clear indication of the problem amid the plentiful text you'll
find there, you can send it along for us to take a look at (to
me privately if you consider it too large for the list).

Tom



On 1/23/06 3:49 PM, mcelaya wrote:
> Hello all,
>
> I've requested and received an identity certificate. However, I'm unable to 
> install it. Currently the status is "unknown". When I click on check status 
> the screen simply refreshes by removing all certificates. THereafter I'm 
> unable to even so much as view the certificate.
>
> Any suggestions?
>
> Mike
>
> Michael Celaya
> EUV ERC Education/Outreach
> Colorado State University
> mcelaya@engr.colostate.edu
> (303)492-2558