Re: [AG-TECH] Fwd: how do I fix this runtime error?

[Richard Caladine <caladine@uow.edu.au>]

Dear All,

Thanks for the responses.
I  have uninstalled AGTk-2.3 and installed AGTk- 2.4 and the problem 
has disappeared.
But I'll keep my fingers crossed!

thanks again

Richard
On 08/09/2005, at 11:36 PM, Thomas D. Uram wrote:

> That is, unfortunately, a high-level error message that tells you 
> nothing about the problem.  One case in which this happens is when the 
> camera is not plugged in, as identified in this (very old) bug:
>
> http://bugzilla.mcs.anl.gov/AccessGrid/show_bug.cgi?id=316
>
> I've also seen this behavior under other conditions (drivers not 
> installed, or not installed properly, or misconfiguration of the 
> camera).
>
> If you clarify details about your camera and the conditions under 
> which the error occurs, we might be able to help.
>
> Tom
>
>
> Ben Ware wrote:
> > Richard,
> > Sorry no one got back to you before, I am sure most other AG people 
> > are at least as busy as I am!
> > As for your error message, was there any way to see more details?  
> > Typically in Windows, if memory serves, there is some way when 
> > run-time errors come up, to get more detail.
> > Without more of the technical info though from the run-time error, it 
> > will be hard to figure out the problem.  >From general experience 
> > though, uninstalling, rebooting, and reinstalling can often do the 
> > trick, if that is not a burden.
> > I hope that helps some!
> > Ben
> > Richard Caladine wrote:
> > > Hi All,
> > >
> > > The following message was posted to ag-tech earlier this week and to 
> > > date there have been no replies. So I guess this means it's a new 
> > > problem, or outside the scope of this list. My plan is to reinstall 
> > > the AG software and hope that fixes the problem. What do you think?
> > >
> > > thanks
> > >
> > > Richard
> > >
> > > Begin forwarded message:
> > >
> > >     *From: *Richard Caladine <richard_caladine@uow.edu.au>
> > >     *Date: *5 September 2005 11:44:00 AM
> > >     *To: *ag-tech <ag-tech@mcs.anl.gov>
> > >     *Subject: how do I fix this runtime error?
> > >     *
> > >     Hi All,
> > >
> > >     Last week while trying to connect to a venue I could see and hear
> > >     everyone but they could not see or hear me. Today I tried to test
> > >     my node and connected to the APAG lobby and the Argonne lobby.
> > >     Each time I connected it appeared that the same symptoms occurred
> > >     and the following error was displayed:
> > >
> > >     Microsoft Visual C++ Runtime Library
> > >     Runtime Error!
> > >
> > >     Program: 
> > > ...a\AccessGrid\local_services\VideoProducerService\vic.exe
> > >
> > >     This application has requested the Runtime to terminate it in an
> > >     unusual way.
> > >     Please contact the application's support team for more 
> > > information.
> > >
> > >
> > >     Can anyone help?
> > >
> > >     Thanks
> > >
> > >     Richard
> > >     ________________________
> > >     Dr Richard Caladine
> > >     Program Coordinator
> > >     LIFT (Learning, Innovation and Future Technologies)
> > >     CEDIR (Centre for Educational Development and Interactive 
> > > Resources)
> > >     University of Wollongong
> > >     NSW 2522
> > >     Australia
> > >
> > >     phone +61 2 4221 4138
> > >     fax +61 2 4225 8312
> > >
> > >     http://cedir.uow.edu.au/lift
> > >
> > >
> > > ________________________
> > > Dr Richard Caladine
> > > Program Coordinator
> > > LIFT (Learning, Innovation and Future Technologies)
> > > CEDIR (Centre for Educational Development and Interactive Resources)
> > > University of Wollongong
> > > NSW 2522
> > > Australia
> > >
> > > phone +61 2 4221 4138
> > > fax +61 2 4225 8312
> > >
> > > http://cedir.uow.edu.au/lift
________________________
Dr Richard Caladine
Program Coordinator
LIFT (Learning, Innovation and Future Technologies)
CEDIR (Centre for Educational Development and Interactive Resources)
University of Wollongong
NSW 2522
Australia

phone +61 2 4221 4138
fax +61 2 4225 8312

http://cedir.uow.edu.au/lift